Purchase information
Returns and refunds
Returns and refunds for Amazon purchases are handled through Amazon and the applicable seller, not through a checkout on this website.
Start with your Amazon order
Open the relevant order in your Amazon account to review its current return window, eligibility, instructions, and refund status. Terms can differ by seller, product, location, and order.
When to contact LOMTAP
LOMTAP support can help with product information, troubleshooting, and warranty questions. It cannot issue an Amazon refund or change an Amazon return decision.
Useful product context
When requesting product support, include the product name or ASIN, a clear description of the issue, and only the Amazon order context needed to identify the purchase. Never send payment credentials.